Customer Support

How do I return an item?

Any refund request must be sent within 14 days of product arrival to be eligible for a refund.  No returns or exchanges will be accepted without a valid RMA number.  If you need a RMA number please fill out our Product Issue Form.  Please note, your RMA number is valid for 30 days with a limit of 1 RMA issued per product.  If you have any questions please email us at techsupport@favientertainment.com.