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Serach related Product Documents

Model No. Documents
A3-WiFi User Guide
**This product is discontinued. Replacement and repair parts are no longer available.
B1-LED-PICO User Guide
**This product is discontinued. Replacement and repair parts are no longer available.
BLED3TPPWM3HD100-BH
BLED3TPPWM3HD100-WH
B-LED3TP-BL, B-LED3TP-WH
** Groupon Exclusive **
BLED4TPWM3HD100-BH
BLED4TPWM3HD100-WH
B-LED4TP-BL, B-LED4TP-WH
** Groupon Exclusive **
  • User Guide
  • What are the technical specification?

    Resolution: 1280x800 ; Supports input resolution up to 1080p
    Contrast ratio: 3000:1
    Aspect ratio: 16:9 or 4:3
    Lumens: 3,000-lumen LED projection bulb; This projector is best used in darker rooms
    Bulb Life: up to 50,000 hours
    Image Size: 50 - 200"
    Built-in Speaker: Yes
    Inputs: AV, Audio Out, Component Video, VGA, 2 x HDMI, 2 x USB (media playback)
    Projector Weight: 6.5 lbs
    Projector Dimensions: 13.5 x 11 x 5.2 inches
    In The Box: Projector, 100" DIY Projection Screen, wireless remote, lens dust cover, power cord, AV Cable, VGA Cable

  • Why is there a large dark spot in the center of the image?

    Your bulb may be going out.

  • Can the projector bulb be replaced?

    As with any LED projector, this projector does not allow for bulb replacement, the unit must be replaced. We do offer repair if you choose to send us the projector. If your projector is out of warranty, please contact us for an estimated repair quote.

  • How can I prolong my projector's bulb?

    A projector's location, how often it's left on, etc. can affect the life of a projector bulb. Changing or cleaning the air filter can prolong the bulb life.

  • Can I connect my mobile devices via the USB port? What can I connect via the USB port?

    No, you cannot connect your mobile devices via the USB port. The USB port located on your projector is only for playing media off a USB flash drive and not for connecting or playing media off other devices (such a ipad or mobile devices).

  • How can I connect my iPad or iPhone to the projector?

    To connect your iphone or ipad to the projector, you will need to first connect your apple device to either a Digital AV or VGA adapter, then connect the adapter to a HDMI or VGA cable, and the HDMI or VGA cable to the projector. Here's a helpful link: https://support.apple.com/en-gb/HT202044

  • Why won't Netflix or Amazon Prime apps play from my phone to the Projector?

    Netflix and Amazon sometimes block the video output cables / adapters from a phone to external video display device. They do this to cut down on piracy. We recommend a TV streaming box or stick be connected to the projector for video apps like Netflix or Prime.

  • How to connect to Amazon Firestick?

    1. Connect firestick to Amazon firestick HDMI adapter and firestick USB power cable.
    2. Plug firestick HDMI adapter into projector. Plug the USB cable into the projector's USB port.
    3. Turn off Dolby digital sound in the Amazon fire stick settings menu (settings > Display & Sounds > Dolby Digital Plus OFF).

  • Can I use a universal remote for this projector?

    No. There are no known universal remote that works with the projector. We suggest looking on ebay or similar marketplace for used and working remote for the RioHD-LED-2. Ensure the remote looks like your previous remote before purchasing.

  • How do I connect to an external speaker?

    Connect speakers to audio output in follwoing diagram: Projector Overview

  • How to make projection picture smaller or larger?

    To make a picture smaller or larger, you would need to move the projector closer or farther from the projector screen and use the focus to adjust the image quality.

BOOM02-LG Series
BOOM02-LG-BL, BOOM02-LG-WH, BOOM02-LG-Y
User Guide
**This product is discontinued. Replacement and repair parts are no longer available.
BOOM02-SM Series
BOOM02-SM-BL, BOOM02-SM-WH, BOOM02-SM-Y
User Guide
**This product is discontinued. Replacement and repair parts are no longer available.
E1-LED-PICO User Guide
**This product is discontinued. Replacement and repair parts are no longer available.
E3-LED-PICO User Guide
**This product is discontinued. Replacement and repair parts are no longer available.
Electric Projector Screen Series
HD-82, HD-92, HD-100, HD-120, HD-150, HD-180, HD-200, P-100, P-120, HD2-100, HD2-120
  • User Guide
  • How to adjust limiters or adjust how far screen extend/retract? (2nd Edition Models)

    Electric Screen Limiter Adjustment (2nd Edition)

    A screw driver is used to adjust the limiters.

    ALL ADJUSTMENTS SHOULD BE MADE IN QUARTER TURN INCREMENTS as the screen can be over-adjusted and you want to be sure not to allow the screen to roll on itself. Before making the adjustments, please drop the screen approximately 10-12 inches from the casing.

    Bottom Hole:
    This is used to adjust the lower limit.
    Turn clockwise to bring the screen down (more black drop). This is incremental electronic adjustment.
    Turn counter clockwise to bring the screen up (less black drop). This adjustment is made and then checked by operating the screen.

    Top Hole:
    The is used to adjust the upper limit. First drop the screen down approximately 10-12 inches and then begin adjusting the limiter.

    Clockwise to show more screen. This adjustment is made and then checked by operating the screen. Counter Clockwise to show less screen. This is incremental electronic adjustment.

  • How to adjust limiters or adjust how far screen extend/retract? (1st Edition Models)

    An adjustment tool (pictured below) is used to adjust the top or bottom limiter screws:

    Electric Screen Adjustment Tool (1st Edition)

    This tool is used to adjust the top and bottom limiter screws which are located on the back of the screen's housing, on the opposite end of the FAVI logo.

    Electric Screen Limiter Adjustment Location (1st Edition)

    Example: If your screen is not going down as far as it should, press the down button on the screen's controller. When the screen goes as far down as it can, start rotating the top limiter screw clockwise. The screen will automatically lower in increments until either you stop adjusting the screw, or the screen reaches its maximum extension.

    Rotating the bottom limiter screw clockwise will allow the screen to retract farther. If the screen is retracting too far, rotate the bottom limiter screw counter clockwise.
    NOTE: You may purchase an adjustment tool on our website, while supplies last.

  • Remote does not roll screen up or down smoothly?

    Perfrom a controller and remote reset. Find steps in "Pairing or Reset Electric Screen Series’ Remotes" below.

  • Pairing or Reset Electric Screen Series' Remotes

    To pair a replacement or new remote with the FAVI's Electric Screen Series, do the following:
    1. Hold the stop button on the controller box for 3-8 seconds (until you hear a double-beep) and then press any button on the remote.
    2. Hold the up and down buttons for 3 seconds on each remote, separately
    You may need to perform the above resets a few times. Unplugging and re-plugging in the screen is also recommended.

  • I cannot control my screen with my RF/IR remote?

    Ensure your screen has power and works using the controller box, then try replacing the battery of the RF/IR remote. Perform the remote and controller box reset (above). If this does not work, you may need to replacement the remote.

  • How do I purchase a replacement IR or RF remote?

    For screen with controller box model CY-801MT, you can purchase IR or RF remote separately on our website: Purchase IR Remote / Purchase RF Remote.
    NOTE: Controller box model TP-02-RF-IR, it is no longer supported. Please contact us for avaliable inventory.

  • Are HEX codes available?

    Please try the following code. If it does not work, unforutnately we do not have additional code.
    Click for code.

  • Why do I hear a grinding noise when the screen is going up or down?

    The projector screen motor and/or motor shaft insert that drives the screen roll may be showing signs of wear. We do have replacement parts available for purchase if required. If parts are required, you can contact us to purchase the parts.
    NOTE: Specific replacement instructions may not be available. Replacement parts are subjected to availability.

  • How do I purchase a replacement motor for my electric screen?

    You may purchase a replacement motor v2 on our website, while supplies last. You may contact us to purcahse a different replacement motor. Due to multiple motor models, please have a photo of the motor or controller box ready to verify motor model.
    NOTE: Motor v1 is no longer supported. Specific replacement instructions may not be available. Replacement parts are subjected to availability.

  • How do I replace the motor for my screen (screen size 82", 92", 100", and 120" only)?

    Verify which motor model you have per your controller box and download the proper replacement instruction.
    NOTE: 1st Edition Motor is no longer supported or available. Instructions are for screen size 82", 92", 100", or 120" only. For other screen size, please contact us. Replacement parts are subjected to availability.
    Download 2nd Eidtion Motor Instruction
    Motor Repair Version 2


    Download 1st Edition Motor Instruction
    Motor v1 is no longer supported.
    Motor Repair Version 1

  • How do I clean the screen material?

    Gently wiping with the screen material with a damp cloth (use water, no cleaning solutions). We highly recommend keeping the screen away from unclean / dusty environments.

  • How are screen size measured?

    Like with most projector screens and televisions/monitors, the screen size is measured diagonally (from upper left corner to lower right corner). The screen's diagonal measurement with aspect ratio, allows Home Theater enthusiast to determine the overall approximate viewing area or dimension of a screen.
    You can learn more on how screen dimensions are calculated here.

  • Can I extend the controller box wire?

    It is possible, however will void any valid warranty. We recommend seeking a certified home theater installer / electrician to extend the cable as we are not liable for injury or damages that may occur. We do not offer any support for altering the screen in any way.

  • Screen will not retract, stuck in down position, controller remote still works?

    First, try to reset your controller box and remotes (find steps above "Pairing or Reset Electric Screen Series' Remotes").
    If your screen stops prematurely, you may have to adjust your screen limiter (instruction can be found above in “How to adjust limiters or adjust how far screen extend/retract?”). Follow the instruction for our screen version. 
    If the above does not work, either the motor needs to be replaced or there are worn out parts that need to be replaced.  To determine if your screen has a worn out part, you or a specialist will need to open the screen housing and check for parts. If you locate any worn out parts, contact us with the model of your screen, attach a photo of the part(s) with (front and back) photos of your controller box and we can have our warehouse check for parts. If you believe your motor needs to be replaced, provide your screen model, attach a photo of your motor with (front and back) photos of your controller box. Please note that parts are not guaranteed.

  • My screen remotes will not work?

    Ensure that your screen has power. Next, ensure that the controller box (the controller attached to the screen) is working. If the controller box is working, ensure the RF and IR remotes have fresh batteries and then perform the remote reset (instructions above in “Pairing or Reset Electric Screen Series' Remotes”).

**Replacement parts for first edition screens (controller box model TP-02-RF-IR) are no longer available. Screen size over 120" is discontinued.
FE-C6-BL
  • User Guide
  • System Requirements Computer/Operating System

    Windows 10 (or later) computers/tablets/phones
    Note: Ensure the latest Windows updates are installed. If a device was originally preinstalled with a prior version of Windows (Windows 8, Win7, Vista or XP), please contact the OEM (original equipment manufacturer). Not compatible with Microsoft Surface RT. Full functionality not available with non HDCP devices.

    All Android 4.2.1 (or later) tablets/phones
    Note: Full functionality not available with non HDCP devices

    All Airplay enabled Mac (OS X Mountain Lion v10.8 or later) computers including:
    - iMac (Mid 2011 or later)
    - Mac mini (Mid 2011 or later)
    - MacBook Air (Mid 2011 or later)
    - MacBook Pro (Early 2011 or later)
    - Mac Pro (Late 2013 or later)
    All Airplay enabled iOS 8 (or later) iPad/iPhone/iPod Touch including:

    - iPhone 5 or later
    - iPad mini or iPad (4th generation or later)
    - iPod touch (5th generation or later)

  • Are there any plan for general updates or iOS 8 or highter updates?

    The display adapter is discontinued. No plan for newer update has been announced.

**This product is discontinued. Replacement and repair parts are no longer available.
FE-KR26-BL User Guide
**This product is discontinued. Replacement and repair parts are no longer available.
FE01 Series
FE-FE01-BL, FE-FE01-GR, FE-FE01-P, FE-FE01-SL, FE-FE01-WH
Included in: FE01-BL-C, FE01-GR-C, FE01-SL-C, FE01-WH-C
FE01 Backlit Series
FE01-BL, FE01-GR, FE01-P, FE01-SL, FE01-WH
Included in: FE01-BL-C, FE01-GR-C, FE01-SL-C, FE01-WH-C
FE02BT-BL
Included in: FE02BT-BL-C
  • User Guide
  • How do I purchase a replacement receiver?

    You can purchase a replacement Bluetooth receiver on our website.

  • How do I pair my Mini Bluetooth Keyboard (FE02BT-BL) with my device?

    1. Turn the Bluetooth setting on your device ON.
    2. Ensure your keyboard if fully charged, then turn the keyboard ON.
    3. Hold down FN + Bluetooth button continuously until the LED light start flashing.
    4. On your device, scan and select the Bluetooth keyboard to start pairing.
    5. Depending on your device, you will be asked to:
    ———a. Enter a unique 4-digit numbers of your choice (ex: 2345) to the mini keyboard then again on your device or
    ———b. Input a set of unique numbers displayed on your device with the mini keyboard.
    **Remember to hit the “Enter” button on the keyboard once you have entered the unique 4-digit numbers to pair.

  • How to turn on Mini Bluetooth Keyboard (FE02BT-BL) backlight?

    Ensure your Bluetooth keyboard is paired with your device of choice and then click FN + Right Mouse buttons to activate backlight function.

  • Where is my keyboard's USB receiver?

    The receiver is located behind the back cover of the keyboard.

  • How do I remove the back cover?

    1. Holding the keyboard (with the back facing up) in both hands.
    2. Place one of your thumb over the ripple marking and the other thumb slightly above the ripple marking on the back cover.
    3. Press down on the back cover with your thumbs then push and slide the back cover out.

  • What type of Power Cable does the FE02BT-BL use?

    The FE02BT uses a Mini USB Power Cable.

  • How do I purchase a replacement Power Cable?

    You can purchase a replacement Power Cable on our website.

  • Can the speed of the cursor be changed?

    No, it cannot be changed or controlled.

  • Why does the keyboard keep going to sleep?

    Please ensure that your keyboard is fully charged. This sometime happens when the battery was about to run out of power.

  • Why is the mouse trackpad moving slow?

    Please ensure that your keyboard is fully charged. This sometime happens when the battery was about to run out of power.

  • Does the touchpad of the keyboard work with iPhones?

    Apple iOS does not support touchpads.

  • My device do not have Bluetooth, can I still use the FE02BT-BL keyboard?

    Yes, if your device accpets standard USB reciever. This includes devices such as desktop, laptop, game consoles, and others; some TV may not accept Bluetooth receiver.
    1. Open the back cover of the keyboard, remove the Bluetooth receiver, and insert the receiver directly inot an open USB port on your device. Do not insert receiver into USB charger.
    2. Turn on the keyboard and hold the Bluetooth button on the keyboard.
    3. On your device, go to add Bluetooth devices. On most desktops, locate the Bluetooth icon on the bottom right of your taskbar. Right mouse click the icon and select "Add a Device."
    4. On your list of devices select "Bluetooth FAVI" and click "Next." If you do not see the keyboard on your list of devices, right click and select "Refresh."
    5. Using the Bluetooth keyboard, follow the onscreen direction. Hit "Enter" on teh keyboard when completed.

  • What are the light indicators?

    The light indicators are: cap lock, charging, low battery, and Bluetooth.
    Newer Bluetooth keyboard has gone through some minor update so the light indicators may not be in the same order as shown in the user manual.
    When charging the indicator light will be red. When turned on, the indicator light will be blue for a few seconds and then it will go off.
    Using while charging, the charging indicator will be red. The blue indicator will be blue for a few seconds when it's switched on, but will go off after a few seconds. The charging indicator will stay on.

  • The keyboard is responsive, but cannot connect to receiver?

    You may need to replace the Bluetooth USB receiver if the driver does not install or pair with the keyboard.

FE02RF-BL
Included in: SS-4GB-K, SS-8GB-K, FE02RF-BL-C
FE03-BL
Included in: FE03-BL-C
FEIBT02 Series
FEIBT-02-BL, FEIBT-02-BLUE, FEIBT-02-P, FEIBT-02-WH, FEIBT-02-Y
User Guide
**This product is discontinued. Replacement and repair parts are no longer available.
Fixed Frame Screen Series
FF3-HD-100, FF3-HD-120, FF3-HD-135, FF3-HD-150
  • User Guide
  • How is the screen attached to the frame?

    The screen has pre-fitted holes that attach to tensioners in the frame.

  • Why do I have six frame pieces?

    Six (6) frame rail pieces are correct. You should have two frame pieces to assemble for the top and two frame pieces to assemble for the bottom (total: 4 pieces), plus one frame piece for each side (total: 2 pieces).

  • How do I clean the screen material?

    Gently wiping with the screen material with a damp cloth (use water, no cleaning solutions). We highly recommend keeping the screen away from unclean / dusty environments.

  • How are screen size measured?

    Like with most projector screens and televisions/monitors, the screen size is measured diagonally (from upper left corner to lower right corner). The screen's diagonal measurement with aspect ratio, allows Home Theater enthusiast to determine the overall approximate viewing area or dimension of a screen.
    You can learn more on how screen dimensions are calculated here.

Floor Stand Screen Series
FS-HD-100, FS-P-60, FS-P-80, FS-P-100
User Guide
**This product is discontinued. Replacement and repair parts are no longer available.
FP3-BL User Guide
FPM1949LT3W (Pro AV - Wall Mount) User Guide
FPM2338HT1W (Pro AV - Ceiling Mount) User Guide
J4-LED-PICO
  • User Guide
  • How to connect to Amazon Firestick?

    1. Connect firestick to Amazon firestick HDMI adapter and firestick USB power cable.
    2. Plug firestick HDMI adapter into projector. Plug the USB cable into the projector's USB port.
    3. Turn off Dolby digital sound in the Amazon fire stick settings menu (settings > Display & Sounds > Dolby Digital Plus OFF).

  • J5-PICO-HD / J5-LED-PICO
  • Quick Setup Guide
  • How to connect to Amazon Firestick?

    1. Connect firestick to Amazon firestick HDMI adapter and firestick USB power cable.
    2. Plug firestick HDMI adapter into projector. Plug the USB cable into the projector's USB port.
    3. Turn off Dolby digital sound in the Amazon fire stick settings menu (settings > Display & Sounds > Dolby Digital Plus OFF).


  • **This product is discontinued. Replacement and repair parts are no longer available.
    J6-LED-PICO
    • Change Language Guide
    • Quick Power Guide
    • Quick Setup Guide
    • User Guide
    • How do I change the language settings?

      1. Enter into the Wi-Fi Display interface ---- Select DLNA mode.
      2. Open your Wi-Fi network setting on your phone ---- find the Wi-Fi hotspot of the Projector (PROJECTOR-DC36AA) ----- Input password (12345678) and connect to the projector.
      3. Launch the browser on your phone and input the IP: 192.168.49.1
      4. Select the settings icon. Change the language to English. Hit the Submit button right below the language option.
      5. The J6 Wi-Fi display interface will go to a blue color and after that the English version of the Wi-Fi Display interface will appear.

    • How do I turn ON the projector?

      Ensure the projector is charging or fully charged. Slide the power switch back and hold for about 2 second to turn on the projector.

    • How do I turn OFF the projector?

      Slide the power switch toward the front of the projector.

    • How do I switch between Miracast and DLNA (Airplay) modes?

      Slide the power switch back to switch between Miracast and DLNA (Airplay) modes.

    • How do I mirror my Android device?

      Ensure your device supports miracast and then perform the following:
      1. Turn on your J6 and select the Wi-Fi Display icon. Make sure the projector is set to Miracast mode.
      Slide back the power switch to switch between Miracast and Airplay modes.
      2. Turn on your Miracast supported device and go to your Wireless Display Setting.
      3. Turn ON your Wireless Display Setting and scan for the J6 projector (it should looking something like Projector-XXXXXX).
      4. Select the J6 in your Wireless Display Setting and after a few minutes the projector should mirror your device.

    • How do I connect to my iPad and other iOS devices?

      To connect your iPad to the projector via Airplay, you will need to do the following:
      1. Turn on the J6 projector and select the Wi-Fi Display icon.  Make sure the Pico+ is in DLNA mode.
      2. Turn on your iOS/iPad device and go to your Wi-Fi setting.  Turn on Wi-Fi then scan and connect to the J6 projector (Projector-XXXX) and enter the password as shown on the projector screen (such as “12345678”).
      3. Open your iOS device’s web browser and enter the following IP address “http://192.168.49.1”. After the page loads, click the Wi-Fi icon and select “Scan.”  Select your preferred Wi-Fi network and enter its password.
      4. From your iOS device, open your control menu and click “Airplay” then select the J6 projector (Projector-XXXX).
      Note: Due to limitation associated with Airplay technology, some video may be cropped. Due to updates made to Airplay function by Apple in iOS9+ devices, the J6-LED-PICO projector no longer supports iOS 9 and greater.  With each Apple update, the support for Airplay is limited to only apple devices.

      To connect your iPad to the projector via HDMI, you will need to do the following: You can connect your iPad/iPhone with an Apple Lightning Digital AV Adapter to an HDMI cable to the projector.  Here's an article on how to connect Apple devices to a projector: https://support.apple.com/en-us/HT202044

      Ensure all your cables are connected properly and securely. Sometimes a longer HDMI cable than the one provided will allow for a better connection because its less likely to be wiggle in the port when setting up the projector to the HDMI source device.

    • Can I connect my device via the USB port?

      The USB port on the J6 is only used for media play back (or charging).

    • How can I play YouTube videos?

      If you are using the YouTube app, it will only accept airplay calls from an apple TV. The must access youtube.com from within the safari browser.

    • What is the minimum/maximum image size?

      The minimum image size is 15" and the maximum image size is 100" (measured diagonally). The FAVI J6 has a throw ratio of 1.19

    • Is the projector compatible with Windows 8.1?

      Yes. On your Windows 8.1 device...
      1. Swipe left on the right edge of the screen
      2. Click on Devices
      3. Click on Project
      4. Click on Add a Wireless Display
      5. On the next screen Click Add a Device
      6. Select the Projector Device from the list to connect

    • Why might my Wi-Fi connection drop between my cell phone and projector?

      Make sure that the projector and mobile device are in close proximity to one another.

    • How long must the projector charge before it reaches a full battery and how long will the battery last?

      It takes approximately 5 hours for the projector to be fully charged. When charging, the power indicator will be red. After the battery is fully charged, the power indicator will turn off. The projector will last 2 hours in projector mode.

    • Is the projector compatible with iOS9 or greater?

      Due to updates made to Airplay function by Apple in iOS9+ devices, the J6-LED-PICO projector no longer supports iOS 9 and greater.
      NOTE: An option to consider is using an Apple TV box via HDMI to the projector. This may be more cost effective.

    • Why can't I use Miracast on Nexus and Pixel devices?

      With the launch of Marshmallow 6.0, Google has dropped and disable Miacast support on Nexus, Pixel, and other Google devices.
      We suggest providing feedback to Google developers to bring back Miracast on these devices. Perhaps with overwhelming demands, Google will bring it back. You may provide feedback to Google via Android Issue Tracker: Feature Request.
      Note: Nexus and Pixel devices only supports Chromecast. You may mirror your device display if you connect Chromecast to the J6 and select the J6's HDMI source channel.

    • How do I adjust the image flip?

      Press and hold down the ENTER key from the Main Menu. This will bring you into the projector Settings Menu where you can adjust the Picture Setting.

    • Why don't Airplay work?

      With each apple update (after iOS10) the support for airplay is limited to only apple devices. If you cannot find the projector on your device, we recommends connecting with a cable to get full screen mirroring capabilities.
      You can connect your iphone with an Apple Lightning Digital AV Adapter to a HDMI cable to the projector.
      Note: Sometimes a longer HDMI cable than the one provided will allow for a better connection because its less likely to be wiggle in the port when setting up the projector to connect to the hdmi source device.

    • How to connect to Amazon Firestick?

      1. Connect firestick to Amazon firestick HDMI adapter and firestick USB power cable.
      2. Plug firestick HDMI adapter into projector. Plug the USB cable into the projector's USB port.
      3. Turn off Dolby digital sound in the Amazon fire stick settings menu (settings > Display & Sounds > Dolby Digital Plus OFF).

    J7-LED-PICO
    • User Guide
    • How do I switch the Wi-Fi on?

      To switch the Wi-Fi option ON please do the following:
      1. Go to setting and locate the Wi-Fi ON/OFF switch.
      2. Using the mouse touchpad on top of the projector, hover inside the ON/OFF switch.
      3. Click on the right area inside the switch to turn the Wi-Fi on.
      4. To turn the Wi-Fi off, follow the same direction and click on left area inside the switch.

    • How do I reset the projector?

      To reset your projector, perform the following: Settings > Backup & reset > Factory data reset

    • Netflix downloand issue?

      Please try downloading a different APK (see link): https://goo.gl/iQnD24

    **This product is discontinued. Replacement and repair parts are no longer available.
    L1918A Series
    L1918A-V-BL, L1918A-V-P, L1918A-V-WH
    • User Guide
    • Experiencing issue with my TV?

      The TV series was discontinued for many years and we no longer have any units available for troubleshooting.  We recommend taking your TV to a trusted local TV repair shop for any repairs.

    **This product is discontinued. Replacement and repair parts are no longer available.
    L1918A2 Series
    L1918A2-V-BL, L1918A2-V-P, L1918A2-V-WH
    • User Guide
    • How to pair with Comcast remote?

      This TV series was not tested with any known universal remote. However, we were infromed that TOSHIBA CODE # 10156 works for some Comcast remote.

    • Experiencing issue with my TV?

      The TV series was discontinued for many years and we no longer have any units available for troubleshooting.  We recommend taking your TV to a trusted local TV repair shop for any repairs.

    **This product is discontinued. Replacement and repair parts are no longer available.
    L2626EA Series
    L2626EA-V-BL, L2626EA-V-P, L2626EA-V-WH
    • User Guide
    • Experiencing issue with my TV?

      The TV series was discontinued for many years and we no longer have any units available for troubleshooting.  We recommend taking your TV to a trusted local TV repair shop for any repairs.

    **This product is discontinued. Replacement and repair parts are no longer available.
    L2626EA2 Series
    L2626EA2-V-BL, L2626EA2-V-P, L2626EA2-V-WH
    • User Guide
    • Experiencing issue with my TV?

      The TV series was discontinued for many years and we no longer have any units available for troubleshooting.  We recommend taking your TV to a trusted local TV repair shop for repair.

    **This product is discontinued. Replacement and repair parts are no longer available.
    L3226EA Series
    L3226EA-BL, L3226EA-P, L3226EA-WH
    • User Guide
    • Experiencing issue with my TV?

      The TV series was discontinued for many years and we no longer have any units available for troubleshooting.  We recommend taking your TV to a trusted local TV repair shop for any repairs.

    **This product is discontinued. Replacement and repair parts are no longer available.
    L4226EA Series
    L4226EA-BL, L4226EA-WH
    • User Guide
    • Experiencing issue with my TV?

      The TV series was discontinued for many years and we no longer have any units available for troubleshooting.  We recommend taking your TV to a trusted local TV repair shop for any repairs.

    **This product is discontinued. Replacement and repair parts are no longer available.
    Manual Pull Down Screen Series
    PD-1-72, PD-HD-72, PD-HD-92, PD-HD-100, PD-HD-120, PD-P-72, PD-P-92, PD-P-100, PD-P-120
    • User Guide
    • How do I clean the screen material?

      Gently wiping with the screen material with a damp cloth (use water, no cleaning solutions). We highly recommend keeping the screen away from unclean / dusty environments.

    • How are screen size measured?

      Like with most projector screens and televisions/monitors, the screen size is measured diagonally (from upper left corner to lower right corner). The screen's diagonal measurement with aspect ratio, allows Home Theater enthusiast to determine the overall approximate viewing area or dimension of a screen.
      You can learn more on how screen dimensions are calculated here.

    MS02-WH / FE-Q8-BL Quick Start Guide
    **This product is discontinued. Replacement and repair parts are no longer available.
    P-MOUNT-BL (DIY - Wall Mount) User Guide
    PVC Screen Material
    PWM-HD-100
    User Guide
    RioHD-LED-2 **This product is discontinued. Replacement and repair parts are no longer available.
    RioHD-LED-3 **This product is discontinued. Replacement and repair parts may no longer be available.
    RioHD-LED-3T **This product is discontinued. Replacement parts may no longer be available.
    RioHD-LED-4
    • User Guide
    • Can Rio Series projector bulb be replaced?

      As with any LED projector, the Rio Series LED design does not allow for bulb replacement, the unit must be replaced.

    • How to connect to Amazon Firestick?

      1. Connect firestick to Amazon firestick HDMI adapter and firestick USB power cable.
      2. Plug firestick HDMI adapter into projector. Plug the USB cable into the projector's USB port.
      3. Turn off Dolby digital sound in the Amazon fire stick settings menu (settings > Display & Sounds > Dolby Digital Plus OFF).

    **This product is discontinued. Replacement and repair parts are no longer available.
    RioHD-LED-4S
    • User Guide
    • Can Rio Series projector bulb be replaced?

      As with any LED projector, the Rio Series LED design does not allow for bulb replacement, the unit must be replaced.

    • How to connect to Amazon Firestick?

      1. Connect firestick to Amazon firestick HDMI adapter and firestick USB power cable.
      2. Plug firestick HDMI adapter into projector. Plug the USB cable into the projector's USB port.
      3. Turn off Dolby digital sound in the Amazon fire stick settings menu (settings > Display & Sounds > Dolby Digital Plus OFF).

    **This product is discontinued. Replacement and repair parts are no longer available.
    RioHD-LED-4T
    RioHD-LED-G3 **This product is discontinued. Replacement and repair parts may no longer be available.
    RioHD-LED-K1 Series
    RioHD-LED-K1-BL, RioHD-LED-K1-BLUE, RioHD-LED-K1-GR, RioHD-LED-K1-P, RioHD-LED-K1-WH, RioHD-LED-K1-Y
    RioHDV3
    • User Guide
    • How can I change my projector's aspect ratio?

      Current industry technology typically incorporates a pixel down scaling method to switch between 16:9 and 4:3 aspect ratios. This technology will scale down the native pixel resolution to fit a wide screen, 16:9 aspect ratio, but in the process will create a loss in image quality. We do incorporate this same aspect ratio switching technology for S-Video, and composite source inputs, where a standard quality picture will suffice. However, for high definition capable inputs such as Component and HDMI, the most important concern is obtaining best possible picture. When designing the FAVI Rio series, we believed it most important to maintain this high level of picture quality. So we chose not to include an aspect ratio switch for the HDMI, and Component inputs. When set on HDMI source, many newer media types such as Blu-ray will usually play in wide screen mode regardless of the aspect ratio setting.
      Our FAVI handheld projector will only display in a 4:3 aspect ratio. This is considered ideal for computer based presentations.

    **This product is discontinued. Replacement and repair parts are no longer available.
    S2C04 Series
    S2C04-BL, S2C04-WH
    User Guide
    S2C06 Series
    S2C06-BL, S2C06-WH
    User Guide **This product is discontinued. Replacement and repair parts are no longer available.
    S2C08 Series
    S2C08-BL, S2C08-WH
    User Guide **This product is discontinued. Replacement and repair parts are no longer available.
    SS-4GB / SS-8GB
    SmartStick 1 (2013 Edition)
    Included in: SS-4GB-K, SS-8GB-K
    **This product is discontinued. Replacement and repair parts are no longer available.
    SS-4GB / SS-8GB
    SmartStick 1 (2016 Edition)
    • User Guide (2016 version)
    • How do I find out which Android version the SmartStick is running?

      Go to Settings > About

    • Why can't I install Netflix or Hulu?

      To install Netflix or Huly, please follow the instruction below.

      Step 1- Open up the web browser and go to link listed below.
      Netflix: https://goo.gl/Nv6wuT
      Hulu: https://goo.gl/aux2YG

      Step 2- Click download. App will download.

      Step 3- Once download is complete, go to all apps and open downloaded app to install.

    • How do I mirror my mobile display to the SmartStick or how do I use miracast?

      The SmartStick is not a self casting devices, it is a plug and play device with built-in Android features. This means that the SmartStick cannot directly cast videos from your phone to your TV. However, like a smartphone, it can download apps from the Google Play store and browse the web. You will need WiFi connection to access all the features on the SmartStick. Subscription may be required to use some apps, such as Netflix, Hulu, and more.

      The SmartStick can stream content from your smartphone or other devices to your TV through miracast apps on the Google Play store, however this may require you to root your device. Note: Some newer Android devices has lock out miracast.

    • How do I set display to 1080p?

      If the display and input streaming source are 1080 it will display 1080. You can set the resolution in the Google Settings menu > Display.

    • Can I use it without Wi-Fi?

      Wi-Fi is required to access majority of the apps and contents available on the SmartStick.

    • Is Kodi pre-installed?

      No it does not, but Kodi can be downloaded from the Google Play Store.

    • Does it display 1080p?

      Yes, if the display and input streaming source are 1080p it will display 1080p. You can set the resolution in the Google Settings menu > Display.

    • How to turn ON/OFF air mouse?

      You can turn the air mouse ON/OFF by clicking the ON/OFF mouse button on the remote.
      If you are having trouble with the air mouse, turn your TV/projector OFF then unplug the SmartStick from your TV/projector and remove the remote USB receiver from the SmartStick. Wait a few seconds then plug the SmartStick back on your TV/projector, turn on your TV/projector ON and let the SmartStick restart. After the SmartStick restarts, plug the the USB receiver back to the SmartStick and test the air mouse function by pressing the mouse ON/OFF button.

    • Why am I having issue with HBO GO or why is it unstable?

      If you are experiencing issue with the HBO GO app on the SmartStick, this is not a SmartStick issue, but an issue with the HBO GO app. HBO often updates their HBO GO app which can cause performance issue. Please wait for HBO GO app to update before trying the app again.

    • Why doesn’t the “Power” or “Volume” buttons work on the included remote?

      The included remote has IR learning and can learn your TV Remote’s "Power" and "Volume" controls.  You can program the included remote to learn your TV Remote's "Power" and "Volume" by doing the following:
      1. Hold the top of the SmartStick Remote and your TV Remote so their IR sensors are about 2-inches parallel to each other (as shown below) for better communication.
      SmartStick Air Mouse Learning Function
      2. On the SmartStick Remote, hold down the "Power" button for 3 seconds (until you see the IR light comes on -- solid red) to enter IR Learning Mode.
      3. On the SmartStick Remote, Press the "Power" button again to indicate you want to set it (you should see the IR light flash red slowly).
      4. On your TV Remote, press and hold the "Power" button until the IR light flashes red quickly to indicates pairing was successful.
      5. On the SmartStick Remote press the "Vol +" (slow red flash), then on your TV Remote press and hold "VOL +" until the IR light flashes red quickly.
      6. Repeat step 5 for "Vol -".
      7. To exit the IR Learning Mode, wait until the red IR light on the SmartStick Remote turns off (5-10 seconds).

    • Does the SmartStick support Adobe Flash?

      No, Android does not support Flash. You can try the "septrum" app from the Google Play Store, however, the app does not have great ratings.

    • How do I disabled Bluetooth?

      By default SmartStick Bluetooth is always ON. However, with Automate app, Bluetooth can be disabled. Please note, we do not officially support this method but it has been tested.
      1. Download/Install Automate app from google play store: https://goo.gl/1XJGEF
      2. Download the flow file: https://goo.gl/mpmZ6X
      3. Open the automate app and import the downloaded flow file
      4. Enable settings for your environment. Below is a screenshot of the settings used when testing this flow.
      Automate Settings
      5. Start flow. I recommend unchecking logging (menu > log) once you have tested the flow to avoid creating large log files on your device.

    SS-V4-APC
    SS-V2-K
    SmartStick 2 / KidStick
    • User Guide
    • How to uninstall an app?

      To uninstall apps from the SmartStick 2, go to the Parent interface and find the app you wish to uninstall.  Select and hold desired app until you see one of the below pop up options to "Uninstall" (as shown below).  Select "Uninstall" to uninstall and completely remove app on the SmartStick 2.  If you have the app on the Kids Zone, it will be deleted as well.
      Uninstall App on SmartStick/KidStick

    • How to add or remove an app from the Kids Zone?

      To add apps to the Kids Zone interface, make sure the app is already installed on the Parent interface.  On the Parent interface, select and hold desired app until you see the pop up option to "Add to Kids Zone" (as shown below).  Select "Add to Kids Zone" to add app to the Kids Zone.  If app is not installed on the Parent interface, go to Google Play Store and install the app first.
      Add App to Kids Zone

      To remove apps from the Kids Zone interface, go to the Parent interface and find the app you wish to remove from the Kids Zone.  From the Parent interface, select and hold desired app until you see the pop up option to "Remove from Kids Zone" (as shown below).  Select "Remove from Kids Zone" to remove app from the Kids Zone interface, but keep app in the Parent interface.
      Remove App from Kids Zone

    • How to reset Parental Lock Passcode?

      Unfortunately, the only way to reset the passcode currently is to reset the SmartStick.  All your data will be lost once the SmartStick is reset.

    • How to turn off the SmartStick?

      The SmartStick is designed to stay connected to your TV’s HDMI port.  There is no need to remove the Stick when it is not in use, simply switch your TV to a different Source or Input.  The SmartStick will turn off when you turn off your TV.

    • Why doesn’t the “Power” or “Volume” buttons work on the included remote?

      The included remote has IR learning and can learn your TV Remote’s "Power" and "Volume" controls.  You can program the included remote to learn your TV Remote's "Power" and "Volume" by doing the following:
      1. Hold the top of the SmartStick Remote and your TV Remote so their IR sensors are about 2-inches parallel to each other (as shown below) for better communication.
      SmartStick Air Mouse Learning Function
      2. On the SmartStick Remote, hold down the "Power" button for 3 seconds (until you see the IR light comes on -- solid red) to enter IR Learning Mode.
      3. On the SmartStick Remote, Press the "Power" button again to indicate you want to set it (you should see the IR light flash red slowly).
      4. On your TV Remote, press and hold the "Power" button until the IR light flashes red quickly to indicates pairing was successful.
      5. On the SmartStick Remote press the "Vol +" (slow red flash), then on your TV Remote press and hold "VOL +" until the IR light flashes red quickly.
      6. Repeat step 5 for "Vol -".
      7. To exit the IR Learning Mode, wait until the red IR light on the SmartStick Remote turns off (5-10 seconds).

    • Where is the remote USB receiver?

      The remote USB receiver is located inside the back cover of the remote.  Once you find your your USB receiver, plug it into the USB port on the SmartStick.

      If you cannot find the USB receiver there, please contact us.

    • What kind of batteries do the remote need?

      The remote requires two AAA batteries (not included).

    • Why can’t I use the directional arrow in some apps?

      Because most apps created for Google Play are designed for touch screen and are touch enabled, some apps may not have directional key enable on their apps.  For these apps, you can use the air mouse on the included remote or a computer mouse with a USB receiver to navigate the app.

    • Can a mini or full-size keyboard be used with the SmartStick 2?

      Yes, most standard computer keyboard and mouse will work with the SmartStick as long as it has a USB receiver to connect to the SmartStick.  

      We also suggest our FAVI SmartStick Mini Wireless Keyboard with Touchpad, if you are looking for something smaller and portable.

    • Why doesn’t some games or apps work on the SmartStick 2?

      You can download various apps from the Google Play Store onto the SmartStick.  However, some games or apps may not be fully compatible due to the app being heavily touch enable.

    • How do I find out which Android version the SmartStick is running?

      Go to Settings > About

    • Why doesn't my included remote work with my SmartStick?

      Ensure there are fresh batteries in your remote and connect the USB receiver located in the back of the remote to the SmartStick's USB input.

    • How do I install an app?

      In parent mode, go to Google Play Store, search for your app and click "Install."

    • How do I uninstall an app?

      In parent mode, select and hold the app you want to uninstall. After a few seconds, a pop-up menu will appear that will allow you to uninstall the selected app.

    • Why can't I install Netflix or Hulu?

      To install Netflix or Huly, please follow the instruction below.

      Step 1- Open up the web browser and go to link listed below.
      Netflix: https://goo.gl/Nv6wuT
      Hulu: https://goo.gl/aux2YG

      Step 2- Click download. App will download.

      Step 3- Once download is complete, go to all apps and open downloaded app to install.

    • How to turn ON/OFF air mouse?

      You can turn the air mouse ON/OFF by clicking the ON/OFF mouse button on the remote.
      If you are having trouble with the air mouse, turn your TV/projector OFF then unplug the SmartStick from your TV/projector and remove the remote USB receiver from the SmartStick. Wait a few seconds then plug the SmartStick back on your TV/projector, turn on your TV/projector ON and let the SmartStick restart. After the SmartStick restarts, plug the the USB receiver back to the SmartStick and test the air mouse function by pressing the mouse ON/OFF button.

    • Does the SmartStick support Adobe Flash?

      No, Android does not support Flash. You can try the "septrum" app from the Google Play Store, however, the app does not have great ratings.

    SS-V2-8GB
    SmartStick 3
    • User Guide
    • How do I find out which Android version the SmartStick is running?

      Go to Settings > About

    • Why can't I install Netflix or Hulu?

      To install Netflix or Hulu, please follow the instruction below.

      Step 1- Open up the web browser and go to link listed below.
      Netflix: https://goo.gl/Nv6wuT
      Hulu: https://goo.gl/aux2YG

      Step 2- Click download. App will download.

      Step 3- Once download is complete, go to all apps and open downloaded app to install.

    • How do I mirror my mobile display to the SmartStick or how do I use miracast?

      The SmartStick is not a self casting devices, it is a plug and play device with built-in Android features. This means that the SmartStick cannot directly cast videos from your phone to your TV. However, like a smartphone, it can download apps from the Google Play store and browse the web. You will need WiFi connection to access all the features on the SmartStick. Subscription may be required to use some apps, such as Netflix, Hulu, and more.

      The SmartStick can stream content from your smartphone or other devices to your TV through miracast apps on the Google Play store, however this may require you to root your device. Note: Some newer Android devices has lock out miracast.

    • Does the SmartStick support Adobe Flash?

      No, Android does not support Flash. You can try the "septrum" app from the Google Play Store, however, the app does not have great ratings.

    SS-V4-8GB
    SmartStick 4
    • Quick Connect Guide
    • User Guide
    • Can sleep mode be configure or turn off?

      Yes. In the SmartStick Settings on the device, the sleep mode can be set to "Never", "4 min", "8 min", "12 min."

    • How do I find out which Android version the SmartStick is running?

      Go to Settings > About

    • How do I install an app?

      Go to Google Play Store, search for your app and click "Install."

    • How do I uninstall an app?

      Select and hold the app you want to uninstall. After a few seconds, a pop-up menu will appear that will allow you to uninstall the selected app.

    • How do I mirror my mobile display to the SmartStick or how do I use miracast?

      The SmartStick is not a self casting devices, it is a plug and play device with built-in Android features. This means that the SmartStick cannot directly cast videos from your phone to your TV. However, like a smartphone, it can download apps from the Google Play store and browse the web. You will need WiFi connection to access all the features on the SmartStick. Subscription may be required to use some apps, such as Netflix, Hulu, and more.

      The SmartStick can stream content from your smartphone or other devices to your TV through miracast apps on the Google Play store, however this may require you to root your device. Note: Some newer Android devices has lock out miracast.

    • Does the SmartStick support Adobe Flash?

      No, Android does not support Flash. You can try the "septrum" app from the Google Play Store, however, the app does not have great ratings.

    • How do I disabled Bluetooth?

      By default SmartStick Bluetooth is always ON. However, with Automate app, Bluetooth can be disabled. Please note, we do not officially support this method but it has been tested.
      1. Download/Install Automate app from google play store: https://goo.gl/1XJGEF
      2. Download the flow file: https://goo.gl/mpmZ6X
      3. Open the automate app and import the downloaded flow file
      4. Enable settings for your environment. Below is a screenshot of the settings used when testing this flow.
      Automate Settings
      5. Start flow. We recommend unchecking logging (menu > log) once you have tested the flow to avoid creating large log files on your device.

    SSR3BTW User Guide
    Tabletop Screen Series
    TT3-HD-50
    User Guide
    Tripod Screen Series
    TRI-1-70, TRI-1-80, TRI-HD-72, TRI-HD-82, TRI-HD-106, TRI-HD-120, TRI-P-80, TRI-P-90, TRI-P-100, TRI-P-120
    User Guide
    **This product is discontinued. Replacement and repair parts are no longer available.

    For questions regarding our product, service, or technical support, please fill out our Contact Form and someone from our customer service team will reach out to you in the order in which your inquiry was received.  To help us get to your message as quickly as possible, please send only one contact per inquiry.

    In the meantime, we suggest taking a look in the "Search Documents" above, if you have Product related questions as the answer to your question may likely already been addressed.

    For information on our polices, see the following:


    To help us answer your questions as quickly as possible, please include any that applies to you within your message:

    • Your name and contact information
    • Model number or product name inquiring about
    • Problem description or reason for contacting
    • Steps taken so far to troubleshoot problem
    • Is the issue reproducible on a different machine, operating system, or device? 
    • If reproducible, provide step by step instructions how to reproduce the reported issue

    Contact Form: